I Want To Change My Delivery

How Do I Add Delivery Instructions?

Edited last month

Once your delivery has been prepared, you will be sent an email from our team with your tracking number. Within this email, you will have the option t...

How Do I Change My Delivery Address?

Edited last month

For any Address changes, please input your tracking number within our tracking portal here . Once done, you will be able to see a button to allow you...

How Do I Schedule A Delivery Appointment

Edited 7 months ago

For Parcel deliveries, they will be automatically scheduled for same-day/next-day delivery between 9 am-9 pm local time. If you would like to track yo...

How Do I Change/Reschedule My Delivery Appointment?

Edited 8 months ago

For Parcel deliveries, they will be automatically scheduled for same-day/next-day delivery between 9 am-9 pm local time. If you would like to track yo...

I Want To Return Or Cancel My Order

Edited 8 months ago

Please contact the Merchant that you originally made the purchase from as they must give direct approval to us to reschedule the return of your orde...

How do I prepare for a large package delivery or return

Edited last month

Remove snow, ice, and any obstacles from the driveway and stairs (if applicable). Clear an area in the house for item drop off (for threshold, room of...