I Want To Change My Delivery
How Do I Add Delivery Instructions?
Once your delivery has been prepared, you will be sent an email from our team with your tracking number. Within this email, you will have the option t...
How Do I Change My Delivery Address?
For any Address changes, please reach out directly to the merchant to validate and adjust the shipping details within your order. Once adjusted by the...
How Do I Schedule A Delivery Appointment
For Parcel deliveries, they will be automatically scheduled for same-day/next-day delivery between 9 am-9 pm local time. If you would like to track yo...
How Do I Change/Reschedule My Delivery Appointment?
For Parcel deliveries, they will be automatically scheduled for same-day/next-day delivery between 9 am-9 pm local time. If you would like to track yo...
I Want To Return Or Cancel My Order
Please contact the Merchant that you originally made the purchase from as they must give direct approval to us to reschedule the return of your orde...
How do I prepare for a large package delivery or return
Remove snow, ice, and any obstacles from the driveway and stairs (if applicable). Clear an area in the house for item drop off (for threshold, room of...