Why Did My Delivery Appointment Fail?

For Parcel deliveries, they will be automatically scheduled for same-day/next-day delivery between 9 am-9 pm local time.

If you would like to track your delivery, please visit the below article.

When Will My Package Arrive?

If your tracking indicates that the delivery has failed, the failed reason will be on the tracking events. Our GoBolt Team will attempt to remedy the issue as soon as possible and delivery will be scheduled for the next day.

If there are further issues our GoBolt Team or the merchant will reach out for the next steps.

In the unfortunate event that you are not home to accept a delivery, our drivers and the support team will make multiple attempts to contact you for 15 minutes once they arrive.

After that, if you are not available, you will have to reschedule your delivery with the original merchant.

If you think you have received a failed appointment notification in error, please reach out to our team via Live Chat.